Problems & Solutions

These topics will show you solutions to issues that you may have encountered in Pinnaclecart.

How to find what version your PinnacleCart is
Every PinnacleCart has its own unique login page. The address to your cart's admin login page will depend on the domain you have on your account and whe...
Mon, Apr 18, 2022 at 4:08 PM
Server Requirements
For Cart Versions 3.8.0 r1 to 3.8.7 r2 PHP 5.4 or PHP 5.6 MySQL 5.0 and above Apache 2 Web Server (http, https) or IIS 5+ For the cart to run correctl...
Mon, Apr 18, 2022 at 4:26 PM
How to Troubleshoot Errors in Payment Methods
If you're consistently getting an error when trying to process payments on your site, it's surprisingly easy to troubleshoot. You will just need acc...
Tue, Apr 19, 2022 at 11:01 PM
Why Are My Taxes Not Working?
If you ever run into the issue of taxes not calculating, this generally means a setting is off as opposed to there being a technical issue. This article wil...
Sun, Apr 17, 2022 at 10:55 PM
How to Resolve PayPal Banner Widgets Not Working
In PinnacleCart, you can add PayPal CREDIT (Formerly BillMeLater) Banners to your left or right columns in the form of Widgets. However, you must make sure ...
Sun, Apr 17, 2022 at 11:07 PM