These topics will show you solutions to issues that you may have encountered in Pinnaclecart.
There is a known issue with the Game Depot theme, where if you have Gift Certificates enabled, the link will not appear on the front of the site. Applie...
Thu, Apr 11, 2019 at 11:14 AM
Have you accidentally deleted HTML in Cart Designer, or added some content that messed everything up? Are you in a panic? Don't be! There is an easy sol...
Sun, Apr 17, 2022 at 10:31 PM
Log into into QuickBooks Online and click ‘Company’ Once there click ‘Preferences’ Scroll down until you see ‘Shipping’ or search for ‘Shi...
Thu, Apr 11, 2019 at 12:05 PM
Note: In May of 2015, USPS made some changes to their API which required certain information to be sent over. The issue caused USPS shipping from the US to...
Thu, Apr 11, 2019 at 12:00 PM
There is a known bug in versions 3.8.2 R3 and 3.8.3 R1. where if you search for a product, all of your products will show up. You can download the fixes bel...
Thu, Apr 11, 2019 at 12:11 PM
There is a known bug in 3.8.3 R1 when you have "Show nested categories products on a parent category page?" disabled. If you click into a category...
Thu, Apr 11, 2019 at 12:32 PM
If you ever forget the password to login to your admin area, follow this article to reset it. Applies to Version(s): 3.8.0 - Current In this article...
Wed, Apr 10, 2019 at 5:42 PM
When you have issues such as new images and changes on your site not showing up, it's most likely due to caching (the process of storing data in a cache...
Mon, Apr 18, 2022 at 3:23 PM
Older versions of PinnacleCart (3.8.2 R3 and below) could work with PHP 5.2. Zend Optimizer was one of the encoding options available for these versions. Ho...
Mon, Apr 18, 2022 at 3:42 PM
The Payment Card Industry Data Security Standard is a set of requirements designed to ensure that all companies that process, store, or transmit credit card...
Mon, Apr 18, 2022 at 3:51 PM
