FAQ

How to Set up PsiGate.com Payment Gateway
PsiGate is another online payment solution integrated into PinnacleCart. It offers cost-effective and custom eCommerce solutions to help your business easil...
Wed, Nov 11, 2020 at 5:13 PM
How to Upgrade from 3.7.15 R2 to 3.8
This article will guide you on how to upgrade your cart from version 3.7.15 R2 to version 3.8.2 R3. This outlines the steps and procedures needed to ensure ...
Wed, Apr 27, 2022 at 12:54 AM
Setting up the cart cron jobs in cpanel
Step 1 Log in to cPanel, scroll down to the Advanced section and click the Cron Jobs icon. Step 2 Scroll down to the Add New Cron Job sec...
Wed, Apr 10, 2019 at 3:44 PM
How to Find Your Online Store Location (Store URL)
Your store's online address, or URL, is what appears in your customer's browser address bar when they visit your site. If you have a custom domain, ...
Fri, Nov 13, 2020 at 12:13 AM
How to Upgrade from 3.8.7 R2 to 3.8.7 R3
This guide will provide you with tips on how to upgrade your cart from version 3.8.7 R2 to 3.8.7 R3. This outlines the steps and procedures needed to ensure...
Tue, Nov 17, 2020 at 1:09 AM
How to Contact Support
Standard Support Hours Phone: Mon - Fri 6am - 6pm Arizona Time Chat:  Mon - Fri 6am - 6pm Arizona Time Email: Support via email is available 24/7. To subm...
Tue, Nov 17, 2020 at 1:07 AM
How to Upgrade from 3.8.7 R3 to 3.9.0 R2
This guide will provide you with how to Upgrade your cart from 3.8.7 R3 to 3.9.0 R2. This outlines the steps and procedures needed to ensure this is done co...
Tue, Apr 19, 2022 at 11:15 PM
How to Update Intuit Payment Services [Patch & Instructions]
Intuit Payment offers no setup fees, monthly fees, and cancellation fees, making it a convenient payment service. Receivers of bank-to-bank payments only ge...
Tue, Nov 17, 2020 at 5:06 PM
Multi-Shipping and How it Works (Individual Product Shipping)
Multi-shipping provides customers with Product Level Shipping. As of the moment, the feature only supports custom shipping method for a flat rate. This opti...
Tue, Nov 10, 2020 at 6:32 PM