Product Reviews allow your customers to post feedback on products for the rest of your customers to see. It is a common feature of eCommerce sites.


Applies to Version(s): 3.9.x  Series

Complexity Level: Easy 

Estimated Time for Completion: 5 minutes 


How to Enable Product Reviews 

  1. In the admin area, go to Products & Categories > Product Reviews.
  2. Click the Advanced Settings button on the top right.
  3. Tick the boxes to enable product reviews. 

product-reviews-advanced-settings


Once you enable product reviews, you have the option to auto-approve every review you get. You can also set the rating that you would like the Auto Approve to begin.


auto-approve-review-rating


If you choose not to auto-approve reviews, it will appear as pending and you can choose to approve it or not. Take a look at this example: 


sample-pending-reviews


To approve a product review, all you have to do is click the edit button and change the status to approve. 



Links to Related Articles


Adding a Product


If you didn't get your question answered, please contact the Pinnacle Cart Support Team. To submit a ticket, go to the My Account drop-down menu at the top right of the admin area and select Support.