The Chase Paymentech Orbital® Payment Gateway enables online payment processing for the most basic storefronts or highly integrated e-commerce systems. Merchants can establish secure online transaction processing in a true one-stop-shop environment. Here's how to enable Chase Paymentech Orbital payment gateway.


Applies to Version(s): 3.9.x  Series

Complexity Level: Easy

Estimated Time for Completion: 7 minutes 


How to Enable Chase Paymentech Orbital Payment Gateway

Before you begin, make sure you have the following information which will be provided by Chase Paymentech:

  • Merchant Account Number – Gateway merchant account number assigned by Chase Paymentech
  • Connection Username – Used to login to your merchant account
  • Connection Password – Used to login to your merchant account
  • Transaction Routing Definition – Usually 000001 or 000002
  • Terminal ID – Merchant Terminal ID assigned by Chase Paymentech


To open a Merchant Services Account with Chase Paymentech, click on this link.


    1. From your Admin Dashboard click on Settings > Payments & Taxes > Payment methods.

    2. Under Third-Party Payment Providers, select Chase Paymentech Orbital from the drop-down list.

    3. Click the Setup button

set up chase paymentech orbital


    4. Fill in the necessary information being asked, then click Activate.


activate chase paymentech orbital


Note: After this, go back to the Payment Methods page and click Edit next to Chase Paymentech Orbital to configure additional settings.


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If you didn't get your question answered, please contact the Pinnacle Cart Support Team. To submit a ticket, go to the My Account drop-down menu at the top right of the admin area and select Support.